Subscription cancellations and refunds
Effective date: September 23, 2026
This page covers YachtSpot subscriptions and digital promotional products sold through Paddle. It does not cover payments between marketplace users for yachts, rentals, bookings, crew, or marine services. Paddle is the seller of record for purchases processed through its checkout.
Cancel a subscription
Sign in to YachtSpot, open Billing, and select Manage subscription to use the Paddle customer portal. You can also use the manage link in Paddle's confirmation email or contact Paddle through paddle.net. A scheduled cancellation normally stops future renewals at the end of the current billing period; access continues until the subscription status changes. The portal shows the effective date before you confirm.
Request a refund
Use the support link in your Paddle receipt or visit paddle.net to request a refund or exercise an applicable withdrawal right. Eligibility depends on Paddle's current Refund Policy and mandatory local law. Canceling a renewal by itself does not refund an earlier charge. Paddle handles approved refunds to the original payment method where possible.
Product problems
If a paid YachtSpot feature is unavailable or materially different from its description, contact legal@yachtspot.me so we can investigate. You may also contact Paddle through the refund channels above. Nothing here limits rights granted by applicable law or Paddle's buyer terms.
See also our Terms of Service and Privacy Policy.